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WordPress Maintenance & Support

What Makes Our Plans Different?

On-Demand
Developer Time

Every plan includes developer support you can use however you need — whether it’s fixing a bug, adding a new feature, or making content updates.

Proactive Monitoring & Fast Response

We don’t wait for problems to happen. Our infrastructure constantly checks for issues, allowing us to fix them before they impact your site.

Flexible Communication & Real Transparency

From email-only to full access to our project board and Zoom support — you get the level of communication that matches your needs and business stage.

The RGC Difference

Why Businesses Trust Us With Their Website

When you partner with Rhino Group Consulting, you’re not just getting a maintenance plan — you’re gaining a responsive, U.S.-based web team that acts like an extension of your business. We know how frustrating it is to feel stuck, waiting on a developer to fix issues or update your site days after you’ve made the request. That’s why we’ve built our support structure around transparency, speed, and solving problems before they become problems.

Our process is designed to be simple but powerful. From quick onboarding and covert developer transitions, to proactive monitoring and strategic reporting — we handle everything behind the scenes so you can stay focused on your business. Whether you need minor content updates or advanced custom development, we’re equipped to help.

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Online shopping website

What’s Included in Our

Maintenance & Support Services

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Maintenance & Support Services

Keeping your WordPress site updated isn’t just about getting the latest features — it’s about protecting your business from vulnerabilities. We handle all core, plugin, and theme updates on a consistent schedule. Before every update, we test for compatibility with your existing setup to prevent conflicts. This keeps your site secure, functional, and ready for whatever comes next.

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Performance Optimization

Slow websites kill conversions and frustrate users. We perform advanced performance optimization techniques tailored to WordPress — including image compression, lazy loading, database cleanup, server-level caching with Redis, and full-stack tuning on our LAMP-based infrastructure. The result? Faster load times, better SEO, and happier visitors.

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Website Hosting & Backups

We provide managed hosting tailored to your business needs. From reliable shared environments to fully dedicated VPS for enterprise clients, our servers are optimized for WordPress from the ground up. Backups are stored offsite and automated — weekly on Core plans, daily on higher tiers. Should anything go wrong, a full restore is just a few clicks away.

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Developer Support & Fixes

You don’t have to wrestle with code or guess at plugins. Each plan includes access to our expert developers who are available for a variety of needs — from content changes and plugin setups to design tweaks and full feature rollouts. And if you’re on a higher-tier plan, you can reach us via email, phone, or chat to get things moving faster.

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Security Monitoring & Hardening

We proactively secure your site using industry-leading techniques and premium tools. Our security stack includes firewalls, brute force protection, malware scanning, and proactive vulnerability patching. We stay ahead of plugin flaws, WordPress threats, and external attacks to ensure your site remains safe 24/7.

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Uptime Monitoring

Downtime is bad for business. Our advanced uptime monitoring system checks your site every minute and alerts our team at the first sign of trouble. Based on your plan, we respond in as little as 15 minutes to restore service quickly — often before you even notice an issue.

 

How WordPress Maintenance

& Support Plans

Core Maintenance

Ideal for brochure-style or low-traffic sites..

$55 /Month

Site Accelerator

Built for active websites that need regular improvements and responsive support.

$149 /Month

Enterprise

Designed for mission-critical websites that demand the highest level of care, speed, and responsiveness.

$300 /Month

How WordPress Maintenance

& Support Works

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We Get Access & Take Responsibility

Once you're onboarded, we gain secure access to your site and infrastructure so we can begin managing everything from updates to performance tuning. Our role is to support and maintain your website while you stay focused on your business.

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We Handle the Tech

From updates to backups, hosting, security scans, and performance tuning — we take care of the technical maintenance your site needs to stay live, secure, and fast. You won’t have to lift a finger.

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You Get Direct, Ongoing Support

Need an update, a fix, or something new added? Just ask. Depending on your plan, you’ll have direct access to our team via email, phone, SMS, chat, or even Zoom. Fast responses, clear communication, and real solutions.

Compare Our

Our Support Plans

  • Core Maintenance
  • Site Accelerator
  • Enterprise

Features

284935 web
Core Maintenance
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Site Accelerator
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Enterprise
WordPress Updates
Plugin/Theme Updates
Website Backups
Monthy Weekly Daily
24/7 Uptime Monitoring
Website Hosting
High-Performance Highest-Performance
SSL Certificate
Premium
Speed & Performance Optimization
Premium Security Plugins
Malware Scans & Security
Monthly On Demand Developer Support
15 Minutes 2 Hours 5 Hours
Support Channels
Email Only Email, Phone Email, Phone, SMS, Chat
Staging Website
Get Core Maintenance Get Site Accelerator Get Enterprise

What Our Clients Are Saying

Ready To Get Started?

Let us take website headaches off your plate. Reach out to learn more or sign up for the plan that fits your needs.

Frequently Asked

Questions (FAQ)

  • What if I need more support time than what's included in my plan?

    No problem. You can either upgrade to a higher plan or purchase additional development hours at our standard hourly rate of $120. We’ll always let you know before going over your plan’s included time.

  • How long does onboarding take?

    Most websites are fully onboarded within 24 hours. The initial form takes just a few minutes, and we schedule a quick call to help gather anything you’re missing. If you're migrating from another provider, we offer a discreet, secure process.

  • Can I change plans later?

    Absolutely. You can upgrade or downgrade your plan at any time as your business needs evolve.

  • Do you work with existing hosting providers?

    We strongly recommend migrating to our hosting infrastructure for optimal speed, security, and monitoring. However, we can support sites hosted elsewhere in some cases — reach out to discuss your setup.

  • Will I still have access to my website?

    Yes. You maintain full ownership and access to your site at all times. We simply gain the permissions needed to manage and support it effectively.

  • What’s included in the monthly report?

    Reports vary by plan, but typically include traffic and engagement analytics, a summary of support tasks completed, performance and security notes, and any action items or recommendations.

  • Is this service only for WordPress?

    Yes — our entire process, infrastructure, and team is specialized for WordPress. That’s how we deliver such consistent performance and support.

  • What happens if my website goes down unexpectedly?

    Our system monitors your site around the clock. If downtime is detected, our team is instantly notified and responds based on your plan — in as little as 5 minutes for Enterprise clients — to get things back online ASAP.

  • Can I use my plan across multiple websites?

    Each plan is designed for one website. However, we do offer custom bundles and discounts for agencies or clients managing multiple sites. Just reach out and we’ll tailor a package to your needs.

  • Will you really handle everything technical?

    Yes. From plugin conflicts to performance tweaks, security issues to server configuration — we manage it all. You focus on your business, we’ll handle the backend.

  • Do I have to sign a long-term contract?

    Not at all. Our plans are month-to-month. We believe in earning your trust through results — not locking you in.

  • What if my current developer isn’t cooperative during handoff?

    We’ve handled many sensitive transitions. Our covert onboarding option ensures a smooth, discreet handover of access without alerting or upsetting your current provider.

  • Do you offer support outside of normal business hours?

    Yes. While standard support operates during business hours, we monitor sites 24/7. If your plan includes emergency response, our team is available nights and weekends to resolve critical issues immediately.

  • Can you manage WooCommerce or other ecommerce plugins?

    Absolutely. We’re very experienced with WooCommerce and similar ecommerce platforms built on WordPress. We handle updates, performance tuning, and issue resolution with care to avoid interrupting live transactions.