Complete Guide to Twilio Missed Call Handling: Call Forwarding, Voicemail, and Notifications

Credit: Development work provided by Andrew Henke (co-founder of RGC, and Owner of AHCTS) Moral support and QA provided by Austin Kruger (co-founder of RGC) If you’re using Twilio to manage business calls, chances are you’re already taking advantage of features like call routing, forwarding, and simultaneous dialing. But one frustrating limitation of Twilio’s […]
Track Email Response Time In Zoho CRM – Custom Function

Are you wrestling with the challenge of managing your team’s response times? Ever found yourself forgetting to reply to a client with that “big brain” question? Or perhaps you’re in the dark about how long a lead has languished without a call or email follow-up? If so, you’re not alone. The quest for an efficient […]
How to Automate Mobile Number Validation in Zoho CRM: A Step-by-Step Guide

Discover how to streamline your SMS marketing in Zoho CRM with our step-by-step guide on automating mobile number validation. Boost efficiency and accuracy in your campaigns today
How to Set Up a Telegram Bot for Lead Notifications

Navigating the landscape of customer relationship management can be a complex task, especially when it comes to efficiently handling new leads. In this guide, we’re taking a deep dive into a cutting-edge solution that marries the simplicity of Telegram notifications with the robust capabilities of Zoho CRM. Our focus? To show you exactly how we […]
Mastering Troubleshooting: A Comprehensive Guide to Custom Deluge Functions in Zoho CRM

Master troubleshooting in Zoho CRM with our comprehensive guide on custom Deluge functions. Learn step-by-step methods for effective debugging, from setting up test records to using log statements. Enhance your CRM efficiency today!
Top 3 CRM’s For Marketing Agencies

Choosing the best CRM for your company means finding that implements collaborative features, great user experience and design, and integrates with other agency tools all in service of a system that is rooted in analysis, strategy & success. As agencies grow, the management of clients should feel like a seamless flow of ideas & cooperation. […]
Linking Leads With Accounts and Accounts With Multiple Locations

Use the custom functions in this article to link Leads and Accounts within Zoho CRM
Setup Google Cloud Console / Geocode API

Setting up google cloud console is very simple to do, we find that this service has endless applications and should be used by pretty much every business.
To start with google cloud console you need to create an account at console.google.com
once you set that up you will be prompted to create a project name it whatever you like.
Follow These Steps To Get Access To The Geocode API or watch the video walkthrough
Get Zip codes From Address’s In Zoho CRM

The first thing you need is an account on google cloud console you can sign up pretty easily and take advantage of the free credits it gives you (operating cost on this service is pennies, we pay about .20 /month and get zip codes for 10k + module entries). Once you are signed up create the api key for Geocode API (Click here to see our easy steps to do that)
Next, you need to create two fields in Zoho CRM one called “Lat” and another called “Long” these can both be single line fields and are going to be used to store the lattitude and longtitude of our first code. After this is done you can create a new worflow that runs a function every time a new module entry is added, using the following deluge code to accomplish what we need
Upload Images To Zoho CRM From URL

If you are using an application outside of the Zoho suite you would need to implement a series of additional scripts to accomplish this. However if the application you are trying to get images from has an API of its own you can this deluge code to get the image.